General support
Questions about the studio, voices, credits, or settings.
Email hello@surayomi.app for account, billing, privacy, accessibility, voice-consent, responsible-use, or technical questions.
Questions about the studio, voices, credits, or settings.
Include the account email and relevant date—never card details.
Report unauthorized voice use or request data access or deletion.
Write from the email address associated with your account when possible. Include a concise description, the approximate time of the issue, the page or action involved, and any request ID shown by the service. Do not send passwords, full payment-card details, private keys, or sensitive identity documents.
Messages are ordinarily answered within two to three business days in English or Japanese. Urgent danger or suspected criminal activity should also be reported to the appropriate local authorities.
hello@surayomi.app
SuraYomi is an independent service operated by Kei Konuma in Japan. Commercial and transaction information is available in the Commercial Disclosure.
Begin with 50 credits. No card required.